North Head is looking for a mid- to senior-level colleague for our healthcare practice serving as a primary day-to-day client contact and working together with the healthcare team on GR projects and retainers. S/he should be experienced in managing work and information flows for the account team and possess an in-depth understanding of healthcare sector policies, and industry issues. The candidate must have solid experience in public affairs and strong communication skills. The focus of this role is to work effectively and proactively with both senior and junior colleagues and have maturity, curiosity, enthusiasm, and strong people skills.
If you are interested or if you know someone who might be suitable for this role, please contact us or send a resume to hli@northheadcomms.com.
Primary Responsibilities:
Client Counseling
- Develop an in-depth understanding of clients’ business and products
- Provide essential client counsel, especially on tactical and implementation areas; troubleshoot client and internal issues
- Earn clients’ trust by continually meeting deadlines, offering valued advice, and working proactively, strategically, and creatively. Ensure that the client is informed of all relevant account activities, including budget status
- Craft policy and engagement strategies for government / stakeholder engagement and compose plans for government relations or policy analysis programs and contribute to developing proposals
- Develop and maintain good industry relations and insights and meet client’s demand on related projects
- Draft and edit policy papers, briefing documents and other contents for GR projects
- Manage client relations and deliver work efficiently to meet project deadlines
- Initiate new business processes and display strong presentation skills during new client pitches
Research & Writing:
- Bring and develop expertise in healthcare and life-sciences sector
- Develop contacts and networks to understand and follow how and why policy and business decisions are made
- Research and monitor topics / issues and write issue briefings relevant to client needs
- Prepare analysis / reports from gathered information
- Demonstrate writing excellence when crafting internal and client materials and correspondence
- Help with promotional activities of North Head (reports / newsletters and events)
Administrative Support
- Develop and manage budgets and programs
- Handle monthly client billing processes based on client and vendor contracts, payment schedules, and completed work, ensuring deadline and budget adherence
- Track time and budget with precision and on a day-to-day basis
- Cross-reference and forward invoices to the Accounting Department
Requirements:
- Native Chinese speaker with bachelor’s degree or above (preferred majors related to public health, public policy, economics, international relations, communications, marketing, or similar)
- 3-5 years of relevant experience in agency or in-house, especially in healthcare industry or related fields including policies, government relations, public affairs and consulting, or similar fields
- Experience with effectively managing multiple accounts and serving as daily client contact
- Good client management and team management skills are a must
- Excellent written and verbal communications skills in both Chinese and English
About North Head
North Head is a Beijing-based independent strategic communications and public affairs consultancy with a clear China focus. We specialize in partnering with either multinational companies operating in China’s dynamic but challenging market or supporting Chinese companies to extend their reach globally. We also work with trade associations, governments, NGOs, and educational institutions. North Head utilizes a research and knowledge-based approach when solving problems and providing solutions. We are architects of landmark thinking and insights on integrating stakeholder relations and reputation management with strong media and government relations in China, with an extension into other major Asian markets. North Head provides a full range of integrated services across multiple industries, particularly with a forte in B2B communications, especially across the healthcare, finance, education, F&B and nutrition, retail, chemicals, and heavy-industry sectors.
Please send your resume to: hli@northheadcomms.com
Company website: www.northhead.com
Official Wechat account: NorthHead诺恒咨询
