Job Title: Community Engagement & Studio Operations Manager
Location: Beijing, China
Company: Taozi Tree Yoga
Description:
Taozi Tree Yoga, an award-winning yoga studio in the heart of Beijing, is seeking a dedicated and dynamic Community Engagement & Studio Operations Manager to join our team. As a key member of our studio, you will play a pivotal role in nurturing our yoga community, driving engagement and sales, and ensuring the smooth operation of our studio. This full-time position is ideal for someone passionate about yoga, wellness, and community building.
Responsibilities:
- Customer Relations & Community Building:
- Build and maintain a warm, supportive, and friendly community for our students.
- Proactively engage with students to understand their needs, provide encouragement, and support their yoga journey.
- Manage communications with students via phone, WeChat, and in-person, ensuring timely and friendly responses.
- Encourage and facilitate student feedback, testimonials, and recommendations.
- Greet new students at the studio, remembering names and faces to foster a welcoming environment.
- Attend and support special yoga events.
- Sales & Promotions:
- Drive sales by converting students into loyal members through proactive engagement and education about our offerings.
- Promote class passes, memberships, workshops, and events through regular posts in our WeChat groups and other communication channels.
- Identify opportunities for cross-promotion and collaboration with local businesses to expand our reach.
- Community Outreach:
- Build relationships with local businesses and organizations to create mutually beneficial partnerships.
- Represent Taozi Tree Yoga in the local community, enhancing our reputation and visibility.
- Studio Management:
- Oversee daily studio operations, ensuring a clean, welcoming, and organized space.
- Coordinate with teachers and cleaning staff to maintain studio standards.
- Assist in the preparation of the class schedule, ensuring it aligns with student needs and preferences, and accurately enter it into our mini-program for seamless booking.
- Use our mini-program to track memberships, follow up with students, and manage bookings.
- Proactive Improvements:
- Identify and suggest new classes, workshops, and events based on student feedback and observed needs.
- Work closely with the Taozi team to implement new ideas that enhance the student experience and studio offerings.
Requirements:
- Language Skills: Fluent in English and Chinese, with excellent communication skills.
- Personality: Outgoing, empathetic, and passionate about yoga and wellness.
- Sales Orientation: Proven ability to drive sales and promote services with integrity and enthusiasm.
- Technical Skills: Proficient with WeChat, our mini-program for bookings, Canva for design, and general phone and social-media communications.
- Community Focused: A genuine interest in community building and a knack for remembering names and faces.
- Problem-Solver: Ability to address and resolve student concerns autonomously.
- Experience: Previous experience in a customer-facing role, sales, community outreach, or studio management is preferred.
Our Offer:
- Benefits:
- Base salary + performance-based bonuses
- Access to unlimited Taozi Tree Yoga classes and events
- Free Taozi Tree Yoga Academy trainings/workshops
- Enrollment in Taozi Tree Yoga 200 HR Yoga Teacher Training course
- Potential for further professional development within the studio
- More options open for discussion; let us hear your ideas!
- Hours: Weekdays (9am-5pm), plus ad-hoc attendance of yoga events, classes and trainings on weekends and evenings (as needed)
- Location: Sanlitun, Beijing
- Start Date: September 2024
About Taozi Tree Yoga:
Taozi Tree Yoga is more than just a studio; it’s a vibrant international community in the heart of Beijing, dedicated to promoting holistic wellness through yoga and mindful living. Join us in our mission to create a nurturing environment where students can grow and thrive.
Our Philosophy:
At the core of Taozi Tree Yoga is a philosophy rooted in balance, growth, and harmony. We embrace the Taoist principle of the Taozi tree, symbolizing resilience, flexibility, and the interconnectedness of all living things. Our classes are designed to cater to practitioners of all levels, promoting physical well-being, mental clarity, and spiritual alignment.
What Sets Us Apart:
- International Community: Join a diverse and welcoming international community that values inclusivity and collaboration. At Taozi Tree Yoga, we celebrate the richness that different cultures bring to our shared journey of wellness.
- Warm and Friendly Atmosphere: Experience the warmth and friendliness that defines our studio. Our space is designed to be a haven where everyone feels welcomed, supported, and encouraged in their yoga practice.
- Exciting Events and Workshops: Beyond our regular classes, we host exciting events and workshops, fostering a sense of excitement and continual growth within our community.
Our Offerings:
- Yoga Classes: From beginner-friendly sessions to advanced practices, our diverse range of yoga classes caters to every individual’s unique needs and preferences.
- Holistic Wellness: Explore a holistic approach to well-being through workshops, seminars, and training that encompass physical fitness, mental health, and spiritual nourishment.
- International Connections: Connect with like-minded individuals from around the world through our international events, creating bonds that extend beyond the studio walls.
The Seeds We Water Are the Seeds That Grow!
To apply, please send your CV and cover letter to Ross at ross@kaivalyacollective.com or via WeChat, WeChat ID: TaoziTreeYoga.
